Need to find your best fit? First try measuring the inner diameter of a ring you already own that best fits you and compare it to our size chart below. If you still can't find your best fit follow these easy steps:
Wrap a strip of paper around your finger and mark where the paper meets itself
Straighten the paper out and measure the strip against a ruler. This is the circumference of your finger.
Compare your measurement against the following conversion chart below to find your best fitting size
INSIDE DIAMETER (mm)
US RING SIZE
UK RING SIZE
YOUR BEST FIT
All of our bracelets are available in one size that can be adjusted easily to be made bigger or smaller depending on your preference or fit
Bracelet Chain Length: 6.1"inches / 154.94mm
Extra Adjustment length: 1"inch / 25.4mm
All of our necklaces come in one size that can be easily adjusted to be made bigger or smaller depending on your preference or fit
Necklace Chain Length: 18"inches / 457.2mm
Extra Adjustment Length: 1" / 25.4mm
Still not sure about sizing before you make a purchase? We're here to help!
Please email email@example.com for more info on finding your perfect fit.
Please ensure you have read and understand the T&Cs before purchasing | *Note that by purchasing any item on our site, that you have agreed to the terms and conditions below | Email firstname.lastname@example.org for more info
Sales Items T & C's 2021
-We do not offer returns, exchanges or repairs on sale items
- Availability on items on sale are limited in stock
- Sale prices eligible While Stocks Last
Please email us with any sale related queries to email@example.com
NON SALES ITEMS - TERMS & CONDITIONS
Due to the nature of the business at this time - unfortunately we DO NOT offer refunds
We can however offer exchanges and repair services - please see below for more information on both options and the terms and conditions involved
14 DAY EXCHANGE/ COMPLIMENTARY REPAIR POLICY
If you would like to exchange or repair items, please note the following important information that applies to both Exchange & Complimentary Repair Services:
Our Exchange / Complimentary Repair policy is only valid within 14 Days from the time of goods received by the customer
If 14 Days have gone by since receiving your items - unfortunately we cannot offer you an exchange or complimentary repair service thereafter
Meeting criteria for an exchange / repair service:
Direct notification via email clearly outlining your concern within 7 Days of receiving items
A clear image -photo evidence- of the damages/faults of items
How Do I Return my Items for Exchange/Repairs?
RETURN SHIPPING To return your product, please send it directly to the following address:
PostNet Hyde Park Corner, Hyde Park Shopping Centre Shop Mez 1, Entrance 5, Hyde Park, Johannesburg, 2196, South Africa
The customer is responsible for paying for your own shipping costs for returning your item for exchange/repairs.
Shipping costs are non-refundable
Depending on where you live, the time it may take for your exchanged product to reach you, may vary
*If you are shipping a return item over R1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
SALES ITEM (if applicable)
It is important to note the following:
Sales items do not qualify for complimentary repair service or exchanges
Only regular priced items are applicable for exchanges/ complimentary repairs
Unfortunately sales items that have been marked down significantly during a sale cannot be returned or repaired by the company*
*If there is an manufacturing fault with the jewellery that is reported within 3 Days of receiving your sales item - please email us directly at firstname.lastname@example.org and we will try our best to find a solution to correct the issue
Thank you for familiarising yourself with our terms and conditions of service - if you have any questions or requests please do not hesitate to contact us directly via email to email@example.com - we will be happy to help!